Shipping Policy


Shipping Basics

Shipping is available to US, Puerto Rico, and Canada. We ship all orders USPS or FedEx. We offer free shipping on all domestic orders. Purchases made Monday through Friday will receive a one day process and handling time.

Order Amount Shipping Method
Up to $249 USPS First Class
$250 - $499 USPS Priority Mail with Signature Required
$500 - $1,999 FedEx Ground with Signature Required
$2,000 and up FedEx Overnight with Signature Required

PACKAGE TRACKING

We will send an email notification including tracking information when your package has shipped.

Customs and Duties

Orders shipped outside of the United States may be subject to import taxes, customs duties, and other fees levied by the destination country. All orders are delivered duties unpaid, and all import taxes, duties and customs fees, as well as compliance with the laws and regulations of the destination country, are the customer's responsibility. Payment is usually collected at time of delivery.

Returns

The customer is responsible for return shipping fees unless the item was damaged or was not as described. Returns should be send in the same packaging the item was sent out in, and using the same shipping method.

Address returns to: 

Oaks Online
6702 W Newberry Road
Gainesville, FL 32605